Privacy Policy

1 Information We Collect

We collect information that helps us serve you better, including:

• Personal Information: Your name, phone number, email address, city, and any other information you voluntarily provide through forms, inquiry submissions, property listings, or calls.
• Automatically Collected Information: When you visit our website, details such as your IP address, browser type, device information, referring URL, and browsing behaviour are collected automatically for analytics and security purposes.
• Property Listing Data: If you list a property, we collect property details, location, pricing, and contact preferences to display and manage your listing.
• Inquiry & Lead Data: If you express interest in a property or project, we collect the information necessary to connect you with our sales team or partner developer.

2 How We Use Your Information

We use your personal information to:

• Respond to inquiries, schedule site visits, and provide property or project details.
• Send updates about new property launches, upcoming projects, special offers, or relevant real estate insights.
• Improve our website performance, user experience, and marketing campaigns.
• Manage property listings submitted through our platform.
• Process and facilitate communication between buyers and developers.
• Comply with applicable legal and regulatory requirements in India.

3 Communication Policy

By submitting any form on our platform, you consent to being contacted by PlanAProp via phone calls, email, SMS, WhatsApp, or other digital channels for property-related communication and advisory services.

Unless you have explicitly opted out, we may use these channels to share promotional content, new project launches, or service-related information. You retain the right to unsubscribe from marketing communications at any time by emailing enquiry@planaprop.com or using the opt-out link provided in our emails.

4 Sharing of Information

We do not sell, rent, or trade your personal information to any third party. However, we may share data with:

• Partner Developers & Builders (such as Prestige, Brigade, Godrej Properties, Mahindra Lifespaces, Sobha, DLF, and others) solely to process your inquiry or interest in their projects.
• Service Providers assisting us with digital marketing, lead management, analytics, CRM, or website hosting — under strict confidentiality obligations.
• Legal Authorities when required by law, court order, or in cases of fraud prevention, security threats, or regulatory compliance.

We ensure all third parties we share data with adhere to appropriate data protection standards.

5 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyse traffic patterns. These include session cookies, persistent cookies, and analytics tools such as Google Analytics.

You can choose to disable or block cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website. By continuing to use our site without disabling cookies, you consent to our use of cookies as described.

6 Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and access controls.

However, no method of data transmission or storage over the internet is entirely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify affected users as required by applicable law.

7 Third-Party Links

Our website may contain links to developer websites, RERA portals, financial calculators, or other third-party platforms. PlanAProp is not responsible for the privacy practices, content, or data handling of any external website. We recommend reviewing the privacy policies of any third-party sites you visit through links on our platform.

8 Your Rights

As a user of our platform, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Withdraw consent to receive promotional communications at any time.
• Portability: Request your data in a structured, commonly used format where applicable.

To exercise any of these rights, please contact us at enquiry@planaprop.com. We will respond within a reasonable timeframe and in accordance with applicable Indian data protection laws.

9 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Privacy team: